Privacy Policy

The public service

Navigate AI Sales is presented as a Navigate Sales institution. Navigate Advisory Group operates the public enquiry relationship and receives information submitted through the Start a Conversation form. The contracting entity, engagement-specific data responsibilities and any specialist-provider terms will be identified in the relevant proposal, engagement or handoff. Those records govern that work.

Information we receive

We receive information you deliberately submit through the Start a Conversation form, including your name, work email, organisation, role and enquiry context. A choice made in the Buyer Conversation Reset remains in the browser page and is not transmitted or stored by Navigate. Only information you separately enter into the enquiry form is submitted.

The site also processes technical information required to deliver and secure the service, such as IP address, browser and device information, session state and security logs. Optional analytics is not configured on the current public service.

Why we use it

Navigate Advisory Group uses enquiry information to prepare and respond, understand the Sales decision or relationship you are contacting us about, route the matter appropriately, operate and secure the service, maintain suitable records and meet legal obligations.

We do not treat an enquiry as permission for unrelated marketing. If a different use requires consent, we will ask separately.

Specialists, partners and providers

We may use approved technology providers to host, secure, monitor and operate the site. We disclose information to a specialist or partner only when it is necessary to evaluate or provide a requested next step, when you have authorised the handoff, or when law requires it.

An independent or regulated provider may have its own privacy notice and engagement terms. Navigate will make that boundary clear before information is transferred for independent delivery.

Storage, security and retention

Information may be processed in Australia, the United States or other locations used by approved providers and collaborators. We apply access controls and reasonable technical and organisational safeguards appropriate to the information and service.

No internet service is completely secure. Do not include unnecessary highly sensitive, privileged or regulated information in the initial public contact form.

We retain enquiry and engagement information only for as long as needed for the stated purpose, continuity, security, recordkeeping and applicable legal requirements.

Your choices and requests

Depending on where you live, you may ask to access, correct or delete personal information, object to or restrict certain processing, or withdraw consent. We may need to verify your identity and may retain information where law or legitimate recordkeeping requires it.

Use the Start a Conversation path for a privacy request and identify the request clearly. Optional analytics is not configured on the current public service. If that changes, an appropriate choice will be provided before optional analytics loads.